Identifying and Mitigating Human Risk Factors to Effectively Prevent Cyberthreats

Our Client & Their Goals

Our Client, a major manufacturer with a global supply chain, needed to understand how they could identify and prevent cyberattacks and other cyberthreats that exploit human risk factors. Their goals were to identify human factor weaknesses that are frequently exploited in cyberattacks or may be exploited in future attacks, and to identify technologies and processes that could prevent such attacks.

CamIn's Solution

Our Client had little experience in evaluating cybersecurity risk factors created by human behaviour, so we assembled a team of human behaviour and cybersecurity experts to assist them. Our experts investigated three main application areas: cyberthreat prevention, the protection of our Client’s supply chains, and the protection of our Client’s production lines. Their assessment identified ten current and likely future cyberattack vulnerabilities which exploit human factors.

Then, our experts investigated commercialised and late-stage TRL solutions that addressed such vulnerabilities, considering each technology with use cases to evaluate the feasibility of its integration in our Client’s operations. We identified several solutions at a mature stage of development that could be integrated with our Client’s processes to effectively address the threats we had identified. We also determined that some threats could be addressed through changes in operational procedures, rather than with technology, making the prevention of these threats very straightforward and affordable.

Finally, the vendors of the identified technologies were benchmarked and then proposed to our Client to collaborate for further solution development and integration.

Our work, pre-emptively identifying and mitigating cybersecurity risks stemming from human factors, will ensure our Client’s international supply chain network will be more secure in the future.

The Impact

Our analysis identified current and future cybersecurity risks caused by human factors, and determined cost-effective operational changes our Client could make to address these risks. We were also able to identify innovative technologies that reduced the cybersecurity risks of human factor vulnerabilities. Finally, we informed our Client about several potential collaboration partners. Our work, pre-emptively identifying cybersecurity risks stemming from human factors will ensure our Client’s international supply chain network will be more secure in the future.